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Frequently Asked Questions

Quick answers about accounts, security, online banking, and more.

Open an account in minutes: select Open Account from the header, choose Savings or Current, and complete the short form. Your account number is created instantly and appears on your dashboard after sign-in.
Two simple options: Savings for steady growth and Current for everyday spending. Both support instant internal transfers, a clean ledger, and clear balances.
We apply defense-in-depth: secure sessions, httpOnly cookies, rate limiting, and bcrypt-hashed passwords. In production, use HTTPS and hardened headers across the stack.
Visit Login, enter your email and password, and you’ll land on the dashboard with your balances, available funds, and recent transactions.
From the Login page choose Forgot password to receive a secure reset link. If you need extra help, contact Support and we’ll guide you through the process.
Rates change frequently. Visit the accounts or loans section for current pricing, or speak with a specialist for tailored options.
Go to Loans and submit a request. We’ll review your application quickly and keep you informed at every step.
Freeze the card from the Cards area or contact Support immediately. We’ll block transactions and issue a replacement.
International transfers are available for eligible accounts. Domestic OrendaTrust-to-OrendaTrust transfers remain instant with a complete audit trail.
Visit our Contact page to send a message, or email support@orendatrust.com. Our specialists respond promptly and keep you updated.

Still have questions?

Our support team is available 24/7.

Contact Support